The Wellness Coach will assist agency consumers with accessing needed community
services (medical, psychological, substance abuse, vocational, food, clothing, etc.)
through thedevelopment of a referral network, referral and follow up

 ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provide case management to assigned caseload
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit
appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral
in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards
as outlined by S:US and DOHMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to
ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site
recreation, socialization, educational and skill building activities with a view towards
community inclusion and integration
• Liaison to community-based services and groups including civic, social service
government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case
conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and
other situations that require immediate action
• Other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s Degree required
• Working knowledge of various computer programs including e-mail, Microsoft Word,
Excel, PowerPoint and Windows Operating System
PREFERRED QUALIFICATIONS & SKILLS
• Two years’ experience with individuals with mental illness, substance use issues
and/or a history of homelessness preferred
• Experience in group work, tenant organization, case management, referral, and/or
community outreach strongly preferred
• Experience in supportive housing setting strongly preferred
• Bilingual English/Spanish speaking preferred

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built
on our core values: respect, integrity, support, maximizing individual potential and continuous quality
improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation,
gender identity, national origin, veteran status, or genetic information. S:US is committed to providing
access, equal opportunity and reasonable accommodation for individuals with disabilities in employment,
its services, programs, and activities, including allowance of the use of services animals. To request
reasonable accommodation or if you believe such a request was improperly handled or denied, contact
the Director of Benefits & Compensation at MyMedicalLeave@sus.org.