SCOPE OF ROLE:

The Assistant Program Director (APD) of the Assisted Competitive Employment Services Program supports the Program Director in overseeing the development, implementation, and management of employment services designed to assist individuals with barriers to employment in securing and maintaining competitive jobs. This role involves coordinating with staff, managing program operations, ensuring compliance with regulations, and fostering partnerships with community organizations and employers. The APD will assist in ensuring the delivery of high-quality services to program participants, maintain compliance with all relevant regulations, and contribute to the strategic planning and development of the program.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Program Management:

• Assist in developing and implementing program strategies, goals, and objectives.
• Oversee day-to-day operations, ensuring services are delivered efficiently and effectively.
• Monitor program performance and make recommendations for improvements.

Staff Supervision:

• Supervise and support program staff, including providing training and professional development opportunities.
• Conduct performance evaluations and provide feedback to staff.
• Assist in recruiting, hiring, and onboarding new staff members.

ACE Program Participant Services:

• Ensure high-quality service delivery to program participants, including job placement, training, and support services.
• Collaborate with program participants to develop individualized employment plans and goals.
• Monitor program participants’ progress and adjust plans as needed to support successful employment outcomes.

Compliance and Reporting:

• Ensure the program complies with federal, state, and local regulations and guidelines.
• Prepare and submit reports to DOHMH, stakeholders, and regulatory agencies.
• Conduct chart reviews in AWARDS, ACE Portal system, and NYESS.
• Maintain accurate and up-to-date records of program activities and participant information.

Partnerships and Outreach:

• Develop and maintain relationships with local businesses, employers, and community organizations.
• Represent the program at community meetings, job fairs, and other relevant events.
• Advocate for the ACE program and its participants within the community and with stakeholders.

Quality Improvement:

• Collect and analyze data to assess program effectiveness and client outcomes.
• Implement quality improvement initiatives and best practices.
• Solicit and incorporate feedback from participant and staff to enhance program services.

Please note, additional work tasks and items may be included.

REQUIRED EDUCATION AND EXPERIENCE

• Minimum of 3 years of experience in a role within a human services or employment services program.
• Experience working with individuals with disabilities or barriers to employment is highly desirable.
• Ability to work collaboratively with diverse stakeholders.
• Associate's Degree required (BA Preferred) 

·         Strong leadership, organizational, and interpersonal skills.

·         Effective written and oral communication skills.

·         Basic knowledge of serious mental illness and substance use disorder.

·         Basic computer skills (e.g. MS Office suite and Windows)

PREFERRED QUALIFICATIONS & SKILLS

• Knowledge of federal, state, and local employment regulations and best practices.
• Commitment to the mission and values of the Assisted Competitive Employment Services Program.
• Flexibility and adaptability to changing needs and priorities.
• Strong problem-solving skills and attention to detail.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.