Location: Brooklyn, NY
Schedule: Monday - Friday 4 days 9 am - 5pm, 1 late day 11 am - 7pm, 1 saturday per month.
Case Manager ensures the best quality of care and services for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). "CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs".
SCOPE OF ROLE:
The ideal candidate will provide Case Manager services to clients within the scope of the clinic and be creative, innovative, open to change.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide case management to assigned caseload
- Develop and monitor individual service plans in conjunction with agency consumers
- Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
- Assist agency consumers with problem solving and crisis intervention
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
- Act as advocate for consumer as appropriate; encourage and support self-advocacy
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
- Documentation of all services in compliance with agency standards
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
- Liaison to community-based services and groups including civic, social service government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
- Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
- This role is comprised of 75% field work, travel is required, driving is not required
- Other duties as assigned.
Benefits Overview:
We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays