1. SCOPE OF ROLE:

The Support Services functions at S:US are carried out by a team of professionals with different skills, backgrounds and expertise who share deeply in the S:US mission. Human Resources is considered a part of the Support Services function.  The Human Resources Department provides resources and support to the various programs/departments to collectively pursue the organization’s mission and ensure that all employees have a great employee experience.  Our mission is to treat all staff with mutual respect at all times.

We are looking for an ambitious and self-driven Talent Acquisition Manager to join our team! As a TA Manager, you will be responsible for identifying, recruiting, hiring and retaining talented candidates. You will be in charge of planning, developing and implementing innovative talent acquisition strategies for our various programs. The TA Manager will provide support and recommendations to senior leaders and program managers in meeting their staffing needs while maintaining responsibility for the organization’s internship program.

1. ESSENTIAL DUTIES & RESPONSIBILITIES:

            Partnership

• Partner with the business and HR colleagues to develop comprehensive recruitment strategies to attract and hire candidates in support of the organizational goal.
• Working collaboratively with the entire recruitment team to build and strengthen partnerships both internally and externally.
• Build and maintain a strong rapport with all manager by conducting routine meetings to review and report out on developments.
• Coordinate logistics and plan materials for sourcing partnerships with college representatives, professional organizations & community agencies through open houses, career fairs, campus interviews & community days.
• Identify managers to continually support the organization’s internship program.

High Volume Recruiting

• Perform high-volume, full-cycle recruitment including sourcing, screening, interviewing, processing background checks, and extending and negotiating employment offers
• Visit program locations to meet with managers and staff to aid in identifying and developing program-specific recruiting strategies.
• Provide information on agency services, benefit plans and job opportunities to applicants. 
• Screen and refer qualified applicants to hiring managers or other recruiters for interviewing by matching education, experience and salary requirements with specific job requirements
• Coordinate, confirm and review necessary new hire on boarding documents with candidates and recruitment team.
• Resolve escalated issues with PPD, fingerprint and background check results through Justice Center, OPWDD and third-party background checks, etc.
• Remain current with OPWDD/Justice Center regulations by participating in compliance training.
• Ensure that all applicants are tracked and released from The Justice Center database when not hired or terminated.
• Provide management support, including – but not limited to – vacancy statistics, monthly employment activity records, correspondence, record-keeping, file maintenance, and other Human Resources data management and reporting.

Advertising

• Design, plan and execute employer branding activities.
• Develop and place attractive, eye-catching advertisements using various job boards such as Indeed, LinkedIn, employment agencies, colleges and universities, newspapers, professional associations and the internet. 
• Perform outreach to community sources and arrange continual virtual and in-person job fairs.
• Monitor and measure effectiveness of advertisements and diversify as it becomes necessary.
• Encourage employees and managers to be brand ambassadors.
• Coordinate employee referral programs.

• KEY PERFORMANCE STANDARDS
• Communication – Articulate long-term vision in a compelling way that inspires the team, actively engages in discussions with peers and employees, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and written.
• Interviewing - Whether the Recruiter speaks with a candidate or hiring manager in person, on the phone or electronically, it is important to know how to efficiently ask questions that help them understand the applicant’s skills or the company’s job requirements.
• Team Player – The ability to put others’ needs ahead of your own.  Consistently offers support and volunteers to help others.  Model kindness, compassion, empathy and respect for others. Cooperate well with others to get the job done.  Respond to requests for help and show respect for others’ thoughts and opinions.  Speak kindly and listen carefully.     Work with others to get work done.  When assigned to perform a task, perform it with motivation and even helps others with their tasks.     
• Problem Solving - Display decision making and reasoning by considering multiple sides of an issue. Weigh consequences before making final decision. Make informed decisions based on available information. Recognize issues, and determine actions needed to advance the decision-making process. Follow up as necessary. Is open to new ideas and processes. Adjust approach to achieve results.
• Customer Service – Exhibit a kind and professional demeanor with internal and external customers and employees.  Listen, anticipate employee needs and go beyond basic service expectations in a timely and helpful manner.  Explore alternative solutions when unable to deliver the desired request or service.  Listen to the employee’s and manager’s point of views and seek ways to improve delivery of services.  Emphasize a team approach to providing great customer service.
• Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with all regulatory agencies, including OPWDD, OASAS, OMH, SEL, DHS etc.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Human Resources or relevant experience
• Five years of recruiting experience in a health, human services, or non-profit field desirable.  Relevant experience and ability may be substituted. Proficiency with Microsoft Word, Excel, and an ATS such as iCIMS.
• Considerable knowledge and skill in interviewing techniques, and the principles and practices of recruitment and selection.

SUS IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.