The Quality Assurance Investigator is responsible for conducting investigations involving consumers/employees in the DD, BH, HS, TS and VT Divisions based on incidents/special issues.
The Support Services functions at S:US are carried out by a team of professionals with differing backgrounds who share deeply in the S:US mission. We provide resources and support to the program departments to collectively pursue that mission. Support Services is a collegial, supportive and dynamic culture that continuously seeks to improve. We strive to treat all staff with respect in each interaction. We are motivated to accomplish our individual and collective tasks by the belief that we can help transform the lives of people we serve thereby righting societal imbalances.
As a QA Investigator, you will be joining a dynamic department that protects the organization as well as the people we serve. Specifically, your role will be to objectively investigate incidents and alleged misconduct involving individuals served by S:US, as well as S:US employees and contractors. You will be responsible for conducting investigations in all of our service delivery areas, including Developmental Disabilities, Behavioral Health, and Homeless Services. You will be expected to interview all relevant parties, review documentation, analyze all of the pertinent information, and then write a well thought out, thorough and organized investigation report, all while meeting regulatory time frames for the completion of investigation reports. You will also ensure adherence to the S:US mission, core values, and code of ethics.
Investigation Activities
Audits/Reviews
Trainings
PREFERRED QUALIFICATIONS & SKILLS
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.
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