The SSVF SENIOR HOUSING COORDINATOR works as a member of the team to provide Rapid Rehousing and Homeless Prevention services to Veterans/Veteran families; functions as a bridge between Veterans and housing providers to empower program participants to overcome barriers and meet the goals identified on their individualized Housing Stability Plans; identifies safe, affordable permanent housing options for clients; fosters relationships with landlords, brokers, and realtors in an effort to link each program participant with appropriate community supports to ensure housing stability.
ESSENTIAL DUTIES
- Delivers Core Housing counseling services, workshops housing placement services to veteran participants.
- Engages program participants by maintaining regular contact to monitor and track housing search progress.
- Establish linkages and maintain solid working relationships with permanent and supportive housing providers, real estate brokers, managing agents, and landlords as a resource for participants.
- Develop a housing bank of available units and housing opportunities for qualified veteran families.
- Assess veteran families’ barriers to obtaining affordable permanent housing.
- Provide essential workshops, education, and referrals in an effort to prepare veterans for successfully securing and maintaining permanent housing.
- Assist veteran families with identifying and securing permanent affordable housing.
- Prepare and assist participants with the housing application/interview process.
- Track, monitor, and report housing placement rates for all participant families on a monthly basis.
- Completes inspections of permanent housing units in accordance with agency and VA requirements.
- Assist staff in developing and implementing individualized Housing Stability Plans with Veterans/Veteran families to address identified housing barriers for Homeless Prevention and Rapid Rehousing services.
- Complete all necessary documentation to ensure compliance with funding requirements, and agency quality assurance standards.
- Advocate for Veterans/Veteran families with service providers and agencies in the community.
- Coordinate the provision of Temporary Financial Assistance with third-parties and agency personnel.
- Cultivate positive relationships with relevant funding and monitoring entities, faith-based organizations, social service providers, and other community partners.
- Participate in appropriate community outreach collaborations and activities.
- Participate in SSVF and Veterans Services team meetings and trainings.
- Respond to client needs promptly, accurately and with courtesy and respect. Model appropriate behavior. Represent the organization in a positive and appropriate manner to outside resources.
- Maintain the highest levels of confidentiality for clients and staff, restricting information to those who need to know only.
- Host a monthly Housing Clinic for all new program participants. Review housing options and expectations regarding housing responsibilities for the program participant and agency.
- Help to resolve landlord tenant disputes. Facilitate access to legal resources, as necessary.
- Develop an internal guide to evictions for program participants.
- Create networking event to recruit new landlords, real estate agents, and brokers.
- Manage the Master Housing Spreadsheet with information from all Veterans and Service Coordinators on all Veterans status.
- Foster relationships with the landlords, brokers, and real estate agents.
- Provide oversight and training to new staff, as necessary.
- Performs other duties related to the program as defined by management.