Services for the Underserved

Vocational Case Manager

Job Location US-NY-New York
Homeless Services
Regular Full-Time

Position Overview

The Vocational Case Manager provides and coordinates client services. 



  • Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
  • Provides vocational services and consultation as a member of a multi-disciplinary team. visits clients in their home and other settings required.
  • Responsible for integrating vocational goals and services
  • Provides aid and assistance through all phases of the vocational service provision
  • Performing routine clinical services as a member of the Team 
  • Responsible for charting client services
  • Responsible Vocational portion or all of creating the service plan
  • Responsible for integrating vocational goals and services with the tasks of all the team members
  • Responsible for ensuring revisions to the plan as the participant’s needs change
  • Advocating for the rights and preferences of the participant whenever possible
  • Responsible for creating a monthly spreadsheet with names of tenants and their employment status
  • Follow-up quarterly with all employed tenants
  • Assist with making monthly contact with tenant as needed
  • Participate in bi-weekly monthly meeting
  • Participate in monthly supervision to address any work-related tasks or concerns
  • Other duties as assigned
  • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
  • Facilitate discharge/transfer process and documentation of same
  • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
  • A work schedule that includes some weekend and evening hours is required
  • Other duties as assigned



  • Bachelor’s Degree is Human Services field required
  • Two years’ experience with homeless population
  • Ability to work with a culturally diverse population



  • Familiarity of NYC public school system preferred
  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Company Overview

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.


Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 


S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.


Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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