Services for the Underserved

Administrative Assistant

Job Location US-NY-Brooklyn
Homeless Services
Regular Full-Time

Position Overview

The Administrative Assistant ensures the smooth and efficient operation of the clerical and support services of the program.



  • Prepare daily roster.
  • Communicate with DHS regarding all vacancies.
  • Develop and tracks all new intakes until all intake paperwork is completed and Case Manager assignment has been made.
  • Assist the Facility Manager with tracking and filling all vendor visits, work orders, service calls, drills, and inspection checklists.
  • Assist the Program Director, Facility Manager and Food Services Director with purchasing and inventory control.
  • Maintain copies of all program and agency forms and documents.
  • Assist with creating schedules, menus, newsletters, fliers and program material.
  • Answer phones and directs calls as appropriate.  Receive and distributes mail, faxes, and deliveries.
  • Assist with the management of the staffing schedule.
  • Take and prepare meeting minutes as assigned.
  • Assist the Director of Social Services and Senior Case Managers with incident reporting and filing.
  • Collect and Input data as assigned. Assist in data management projects.
  • Report all problems with office equipment and schedules repairs and/or maintenance, as appropriate.
  • Assist with the preparation of monthly reports.
  • Support program staff with filing, including creating and maintaining Archived Filing System.
  • Provide administrative support to Program Director, Director of Social Services, Psychiatrist, Facility Manager and Senior Case Managers as requested.
  • Notify supervisory staff of any crisis and address all emergency situations as appropriate. 
  • Assist in building evacuation during fire drills and building emergencies.
  • Maintain CPR/First Aid Certification.
  • Participate in interdisciplinary staff meetings and case conferences as needed. 
  • Any other duties assigned by the Program Director.
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. 
  • A work schedule that includes some weekend and evening hours will be required.


  • An Associate degree is preferred.
  • Aminimum oftwo years’ experience working in an office environment is required. Experience working in a social service setting with special needs population preferred.
  • Knowledge of basic office equipment required. Knowledge of and experience in working with Microsoft Word, Excel, Outlook, Powerpoint and Publisher required. Strong writing, organizational and interpersonal skills required.
  • Bilingual preferred. 
  • CPR and First Aid certification preferred      

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.




Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.


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