Services for the Underserved

Case Manager

Job Location US-NY-New York
Homeless Services
Regular Full-Time

Position Overview

The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. 

Key Responsibilities:

  • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
  • Meet weekly with client to assist with the achievement of individual service plan goals
  • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
  • Document case management activities in accordance with agency and funding source guidelines and procedures
  • Achieve monthly placement quota, as assigned
  • Facilitate workshops, groups and escort clients as applicable
  • Attend staff meetings and trainings to enhance skills that are related to job function
  • Must be able to work flexible, alternate schedules


  • Bachelors preferred, with minimum 1 year experience in Case Management 
  • Associates considered with 3 years of experience working with homeless population
  • Knowledge of women’s and mental health issues, addiction and homelessness
  • Bilingual English/Spanish preferred
  • Basic Computer Skills
  • The candidate should be able to read documents for analytical purposes


Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.



Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.


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