Services for the Underserved

Director of Social Services

Job Location US-NY-Brooklyn
Homeless Services
Regular Full-Time

Position Overview

The Director of Social Services will;


  • Work with Shelter staff to identify unmet needs among shelter residents. Develop plans to engage residents in supplementary services
  • Develop and identify a schedule of “groups of various content conducted within and outside of the facility
  • Provide crisis intervention services and if necessary, refer clients for psychiatric assessment
  • Maintain updated information about mental health, substance abuse treatment and other social services in the community
  • Be a resource to Case managers and their clients
  • Work with clients and case managers in developing treatment plan and identifying community based referrals for client to continue treatment after leaving the shelter
  • Maintain data about service utilization
  • Provide administrative and clinical supervision to staff
  • Attend, participate, and facilitate regular staff trainings and meetings
  • Maintain confidentiality and privacy regarding all clients’ information
  • Complete incident reports in accordance with policy and procedures
  • Report any abuse/neglect in accordance with policy and procedure
  • Ensure the safety and well-being of the clients on a daily basis
  • Work cooperatively with entire team to carry out the program goals and objectives for each client
  • Understand and implement the agency’s philosophy, policies and mission
  • Comply with all SUS Employee and Corporate Compliance Policies, Procedures, and Protocols
  • Comply with NYS Dept. of Social Services Rules, Regulations, and Statutes


  • Master’s Degree in Social Work required. LMSW/LCSW or LMHC preferred.
  • Five years of Managerial/Supervisory experience.
  • Bilingual preferred.
  • Flexibility including evening and weekend hours required.

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.

Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.


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