Services for the Underserved

Health Navigator

Job Location US-NY-New York
Homeless Services
Regular Full-Time

Position Overview

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!


S:US is seeking a Health Navigator for our women's shelter in Manhattan.


This position is located at W. 126th Street New York, NY 10027




Minimum Salary:$21.63/hr.

Maximum Salary:  $21.63/hr.





The Health Navigator will work as part of a mobile, multi-disciplinary team providing support to three general population shelters in Upper Manhattan and the Bronx. Other team members include the Social Worker (Team Leader), a Psychiatric Nurse Practitioner, CASAC, Health Navigators and Employment Specialists. The mobile team augments and supports the on-site shelter case management staff.



  • Work with Shelter staff to identify unmet needs among shelter residents. Develop outreach plans to engage identified shelter residents.
  • Engage shelter residents in supplementary services.
  • Develop and facilitate schedule of health and wellness focused “drop in” groups for each shelter site.
  • Accompany shelter clients to medical appointments. Accompany clients to lab work and other medical tests. Coordinate care with all medical providers. Assist in having prescriptions filled.
  • Provide treatment adherence counseling. Identify risk reduction and health education material which is culturally relevant and sensitive to the needs of the program participants.
  • Advocate on behalf of consumer regarding medical treatment as needed.
  • Provide crisis intervention services and if necessary.
  • Maintain updated information about primary care, specialty care, mental health, substance abuse treatment and other social services in the community. Act as a resource to shelter case managers and their clients in need of such services. Facilitate referral and admission as indicated.
  • Work with clients and case managers in developing treatment plan and identifying community based referrals for client to continue treatment upon move out
  • Attend and participate in regular staff training and scheduling meetings
  • Maintain confidentiality and privacy regarding all clients’ information
  • Complete incident reports in accordance with policy and procedures ; Report any actual or suspected abuse/neglect in accordance with policy and procedure; Ensure the safety and well-being of the clients on a daily basis
  • Work cooperatively with other team members to carry out the program goals and objectives for each client; Understand and implement the agency’s philosophy, policies and mission Understand and implement the agency’s philosophy, policies and mission
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
  • Maintain CPR/First Aid Certification
  • A schedule that includes evenings and weekends will be required




  • Associate’s Degree in Social Services or Health Care required.
  • CASAC-T required
  • Preference is given to those who have at least two years of experience working on a multi-disciplinary team in a medical, residential, or outreach setting with people with serious, chronic illness.
  • Previous experience with homeless population required
  • Ability to work independently and as part of a team, to assist adults of diverse ethnicities, backgrounds, ages, and sexual preferences
  • Evening and weekend hours may be required


  •  Full CASAC  preferred
  • Bachelor’s Degree preferred
  • Bilingual English/Spanish preferred


Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.


Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’



Company Overview

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 


S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed