Services for the Underserved

Clinical Director

Job Location US-NY-New York
Developmental Disabilities
Regular Full-Time

Position Overview

S:US CSIDD/START (Crisis Services for Individuals with Developmental Disabilities) offers crisis prevention and response services to people who both developmental disabilities and complex behavioral and mental health needs, as well as to their families and those who provide supports.


The CSIDD/START multidisciplinary treatment team is a dynamic, inspiring and supportive group of professionals who are dedicated to helping families support the people they love and care for by using a systematic and effective bio-psycho-social model of approach.   The team prides themselves on building relationships and supports across service systems to help people remain in their homes and communities, and enhance the ability of the community to support them.


As Clinical Director, you will provide and supervise groundbreaking crisis intervention and prevention services for individuals with intellectual and developmental disabilities and mental health needs in Brooklyn and Staten Island. This is an exciting opportunity for a seasoned Mental Health Clinician to be part of an interactive teaching and learning environment, making a difference in the I/DD community.  





  • Assist in coordination of operations of clinical team, resource center, and in-home supports
  • Provide direct clinical supervise Team Leaders and Coordinators
  • Collaborate with other members of the START leadership team to monitor quality of START service delivery and assure fidelity to the START model
  • Provide training and consultation to staff, families and providers including ongoing organization and conducting of CETs
  • Ensure the coordination of support meetings and crisis plans for individuals served through CSIDD/START
  • Share administrator on-call responsibilities to ensure 24/7 response to crisis situations within one hour of call telephonically and within 24 hours of call in-person
  • Participate in recurring planning meetings with CSIDD/START leadership, clinical team, and resource center
  • Supervise development of treatment plans, cross-systems crisis plans, intake/assessments, intervention and outcomes and any other applicable documentation of services provided.
  • Provide daily clinical triage support



  • Teach new team members and at times complete individual assessments as needed upon intake and thereafter.
  • Supervise Comprehensive Service Evaluations, Cross System Crisis Prevention and Intervention Plans (CSCPIP)
  • Supervise and monitor intake documentation, assessments, admission/discharge summaries for Resource Center and/or Therapeutic Coaching, Treatment plans and Progress Notes.
  • Oversee the development of positive support and interaction plans as necessary for guests at the resource center who require more extensive safety measures
  • Participate in discussion regarding potential resource center admissions.
  • Teach, supervise and monitor that all services are documented contemporaneously with the date of service, maintaining up to date records.
  • Provide oversight and consultation on positive behavior and interaction supports and other written documents
  • Review START related documentation and provide clinical input
  • Model use of SIRS. Enter, monitor and assure data entry for all team members in the START Information Reporting System. Use data to inform programmatic decision-making.


Training & Networking

  • Based on feedback of clinical teams, identify training/support needs of the community
  • Take charge of the topics, and development of materials and presentations for monthly Clinical Education Team Meetings
  • Participate in the Center for START Services National Network, which brings together projects from across North America through on online resource center, conference calls, study groups and meeting at an annual conference as recommended.
  • Develop and maintain linkages and relationships with community partners
  • Co-Lead quarterly Advisory Council meetings.
  • Assist START Coordinators with preparation for START Coordinator certification


  • Communication:Ability to communicate effectively with individuals and team members, appreciating their social, cultural, religious and ethnic background, their age, gender and abilities.
  • Integrity:Uphold personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs and abilities of individuals we serve.
  • Relationships:Ability to develop longstanding relationship with clients and their families as well national stakeholders, supervisors and subordinate team members.
  • Critical Evaluation:Ability to generate ideas for service improvement for discussion within multi-disciplinary teams and with individuals and their supports. 
  • Teamwork: Ability to work in a team-oriented environment and contribute to the leadership that creates a fun, inviting and supportive work environment. 
  • Self-Motivation: Ability to demonstrate initiative and endeavor to maintain a stable level of productivity.

This position has a minimum of $100,000 and a maximum of $120,000



  • PHD. or Psy. D. in Psychology and New York State License.
  • Extensive experience in intellectual and developmental disabilities (IDD), specifically with people who have IDD and behavioral health needs. Experience developing and implementing positive behavior support plans preferred.
  • Must be a certified coordinator or can complete the START Coordinator certification process within 6-12 months of hiring.
  • Master’s level Psychology or Social Work clinician with a minimum of 7 years’ clinical experience working with individuals with MH/IDD. In these situations, supervision and consultation from a clinical psychologist (Ph.D./Psy.D. required) must be available. This is an exception and must be approved by the Center for START Services.
  • The ability to work with complex systems and an interest in the population is essential
  • Independent and organized work skills with strong communication and writing skills necessary.
  • Willing to travel throughout Brooklyn and/or Staten Island

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.

Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.


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